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Client Service Intern

Job ID 2024-14975 Date posted 09/09/2024 Locations Creve Coeur, Missouri
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Overview

  • Full Time

    Full Time

  • Level: Mid

    Level: Mid

  • Travel: Yes

    Travel: Yes

Success Profile

What makes a successful Intern at FM?
Check out the top traits we're looking for and see if you have the right mix.

  • Client/Customer Focus
  • Collaboration and Teamwork
  • Ensures Accountability
  • Technical Knowledge
  • Communicates Effectively
  • Problem Solving

Testimonial

When you're invested in solving challenges, it helps to be with a company that invests in your success.

My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.

Kevin — Group Manager Account Engineering — Employee Since 2008
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Responsibilities

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.


Are you interested in a career where you have the power to influence outcomes and make a difference in the future - yours, your clients’, and the company’s? When you join FM as an intern, you can bring your engineering learning to life and learn how we help clients neutralize potential disaster such as fires, explosions, earthquakes, floods, and many others.


If you enjoy variety, we will put your timemanagement and organization skills to use through field visits, office work, and projects. We will have you involved with special projects, job shadowing, and real work, both in the office and out in the field. We will help deepen your practical engineering knowledge and pave your road to success by taking an immersive journey into our business.


Explore our unique business model and key differentiators through training, research, and first-hand experience! Shadow employees in a range of departments, attend meetings, and experience being a part of the FM team. Gain exposure to our training program for consultant engineers, access on-demand learning sessions across a range of topics. Learn how to apply our loss prevention standards for FM clients. Join our engineers in the field and live a "day in the life" of a consultant engineer. Assist with special projects and see how engineering data is used throughout the company.


Participate in FM training to learn the fundamentals of building construction, occupancy, protection, and exposures (COPE) as it relates to risk assessment and risk mitigation.
•Learn the fundamentals of fire protection systems.
•Trail FM Consultant Engineers during their visits to commercial properties of varying complexity and learn how to perform “hands
on” site assessments of the physical property, including roofs.
•Review mechanical and electrical equipment operation, installation, maintenance, and loss potential hazards.
•Make recommendations and/or engineering solutions to ensure client understanding and agreement for risk improvement.
•Document risk analysis of locations visited.
•Lead and deliver a technical project to be determined by FM Supervisors.
•Shadow professionals in various departments within FM to gain a holistic understanding of the company and engineering team.
•Participate in professional development events with other interns.


Plan to graduate with a bachelor's degree 
•Ability to work full time during summer internship and commute to assigned operation throughout internship;
•Valid driver’s license and access to a vehicle throughout internship;
•Strong verbal and written communication skills; good analytical, organizational, problem solving, and interpersonal skills;
•Efficient time management skills; naturally inquisitive and able to undertake and deliver projects;
•Physical ability to climb commercial ladders (ex. inspect roofs), lift >25 lbs., and some clients require working in confined spaces.
•Proficient in MS Office products.


The hiring range for this position is $23.00 to $27.00 per hour. The final salary offer will vary based on geographic location, individual education, skills, and experience.


FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

See The Area You'll Be Working In Get an idea of what your daily routine around the office can be like. Start Exploring

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