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Account Manager

Client Service - Account Manager Job ID 2024-14633 Primary Location: Frisco, Texas 06/19/2024 Hiring Range: $98,100 - $163,300
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FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.


1. Maintain a profitable book of business by effective use of sales techniques, client relationships, risk assessments, application of sound underwriting principles and creative use of underwriting resources.

2. Ensure premium growth by retaining existing clients through value added service, by selling additional product lines and by establishing equitable terms and conditions on new accounts introduced by sales executives.  Ensure policies accurately reflect both the insured's and FM Global's intent of coverage.

3. Provide professional advice and consultation to all clients on insurance coverages and risk management matters, making them aware of the benefits derived from various products and services offered by FM Global.

4. In conjunction with Account Engineers, establish risk improvement priorities and support efforts to obtain client compliance with loss prevention recommendations.

5. Protect FM Global's assets through creative use of company underwriting programs and adherence to published guidelines which include: Line-setting Techniques, Judicious Purchase of Reinsurance (where warranted), Timely Issuance of Binders and Policies, Catastrophe Aggregate Analysis, M.F.L. Analysis and Cross Liability Checks.

6. Collect outstanding premium balances in a timely manner to meet Operation's goals and objectives.

7. Continue professional development - maintain necessary licensing and continue to update knowledge of underwriting guidelines, policy forms, loss prevention practices, and insurance industry developments.

8.  Provide leadership to the overall FM Global account team, ensuring that the Account Business Plan is implemented effectively and efficiently.


Education: Bachelor’s degree or equivalent; CPCU, ARM desired.

Experience: 2+ years FM Global experience or 4+ years industry experience (broker/insurance company) in servicing/underwriting large property accounts of varying occupancies.

Skills/Knowledge: Knowledge of property insurance and forms, financial statements, general loss prevention engineering terms and concepts as well as business computer applications. Demonstrated above average ability in organization, problem solving, sales/negotiation, leadership and team building.  Knowledge of internal systems and Microsoft Office products.

The hiring range for this position is $98,100 to $163,300. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. 

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