FM Approvals Business Process Specialist
Research/Approvals Job ID: 2025-15787 Date Posted: 07/10/2025 Primary Location: Norwood, Massachusetts Hiring Range: $65,440 - $94,100 Workstyle: On-SiteFM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services—for use in commercial and industrial facilities—to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that’s backed by scientific research and testing, and over a century of experience.
The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.
Bachelor’s degree required.
Experience:
- Three or more years of transaction processing experience supporting a workgroup
- Minimum 2 to 3 years of data entry and documentation experience
Skills/Knowledge:
- Proficiency in Microsoft Office Products such as Word, Excel, PowerPoint, and Outlook
- Strength in translating customer requests and submissions into designated FM Approvals’ requirements
- Good level of technical skills to help facilitate work with other FM Approvals working groups
- Strong problem-solving and troubleshooting abilities
- Excellent communication skills, oral and written
- Excellent interpersonal skills and ability to work with people at all levels of the organization and get along with FM Approvals’ worldwide customer base.
- Strong time management and organization skills with the ability to multi-task and prioritize day-to-day responsibilities to meet deadlines
- Detail-oriented and good proof-reading skills
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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